Contacts

Tourist Information Centre Císařské lázně

Mariánskolázeňská 2, 360 01 Karlovy Vary
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During the Karlovy Vary International Film Festival (1–13 July 2026), you will find the Karlovy Vary City Tourist Information Centre at the Castle Tower.

ℹ️ Information is also available at the Karlovy Vary Region Relax Zone in the park next to the Hot Spring Colonnade.

Mariánskolázeňská 2
360 01 Karlovy Vary

+420 355 321 176
+420 773 290 632

Working hours:
Mon - Fri: 08:00 - 12:30 | 13:00 - 18:00
Sat, Sun, Holidays: 08:00 - 12:30 | 13:00 - 18:00

Branch manager

Barbora Schwarzová

Secretary, accountant, director

Husovo náměstí 2, 360 01 Karlovy Vary
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Building of Husovka Theatre
Husovo náměstí 2
360 01 Karlovy Vary

+420 355 321 161
infocentrum@karlovyvary.cz

Working hours:
Mon - Fri 08:00 - 16:00

Josef Dlohoš

Director

Vladimír Chlad

Marketing Manager

Irena Pražáková

Accountant

Jiří Fábri

IT Manager

Information Centre Services

  • City Information

    We provide up-to-date information about Karlovy Vary and its surroundings, so you’ll always know what not to miss.

  • Sales

    We offer souvenirs, information materials, postage stamps, phone cards, public transport tickets, and more.

  • Guiding Services

    We’ll guide you through Karlovy Vary and its surroundings and recommend places that are truly worth visiting.

  • Accommodation

    We’ll help you choose the right accommodation and, if you wish, make the reservation for you according to your preferences.

  • Save with Us

    We’ll help you get the Karlovy VARY REGION CARD - a tourist card that lets you save money on attractions and services.

  • Ticket Pre-Sales

    Advance ticket sales for cultural, sports, and social events in Karlovy Vary.